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Technical problems

Common technical problems in APIs, deploy, legacy systems, mobile apps and AI projects.

A symptom-based route for understanding what may be happening and where to read next.

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Why this route matters.

When a problem is described only as "the system is bad", it is hard to act. This page helps translate symptoms into possible investigation routes.

Use this when

  • An API is slow, unstable or hard to integrate.
  • A deploy works locally but fails in production.
  • A legacy system is risky to change or an AI project lacks reliable documents.
Practical route

Use this sequence to move from context to action.

01

Describe the symptom precisely

What failed, where, when, for whom and after what change.

02

Match the symptom to a route

API, deploy, legacy, mobile, data, security, content or operations.

03

Collect evidence before fixing

Use logs, screenshots, URLs, versions and expected behavior.

Related routes

Continue with the most useful connected content.

Related content

Technical evidence

Collect proof before changing code.

Open route
Related content

Case studies

Compare symptoms with didactic cases.

Open route
Related content

Quick diagnostic

Use a compact diagnostic flow.

Open route
FAQ

Questions before applying this route.

What if the symptom fits multiple routes?

Start with evidence and the flow with the highest business impact.

Should I fix before investigating?

Only for containment. Permanent fixes need evidence and validation.

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